We ship stock models and parts same day that we receiving the payment

For models or parts that is in order procedure we inform you when our suppliers informing  us that equipment are on the way to our store

DAMAGED SHIPMENT POLICY

Do not accept a package that is visibly damaged. Open the package in the carrier’s presence. If contents are damaged, refuse to accept the item from the Carrier. Notify F5JPRO Models immediately. Do not discard anything and keep all items intact. We will begin claim proceedings and give you instructions on what steps to take. If the damaged package/item is left at your door, do not open it. Take the damaged package to your local courier office and open it in their presence. Replacement merchandise will be shipped by F5JPRO Models upon receipt of claim proceeds.  We pack using the finest custom boxes that far exceed all carriers standards!

PLEASE NOTE: F5JPRO Models  cannot be held liable for any 4th party, or other courier not hired, or insured by us!